Effective Date: Feb 3, 2025
Farmington Valley Plumbing (“Company,” “we,” “us,” or “our”) values your privacy and is dedicated to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, including details about our text message communications.
Information We Collect
We may collect personal information, including but not limited to:
- Your name, address, phone number, and email address when you request our services or opt-in to receive communications.
- Information about your interactions with our website, such as IP address, cookies, and browsing data, to enhance user experience.
Text Message Communications
By opting into our text message service, you agree to receive SMS communications from Farmington Valley Plumbing related to services, promotions, and updates.
Opt-In
By providing your phone number and confirming your consent, you authorize Farmington Valley Plumbing to send you text messages.
Message and data rates may apply depending on your wireless carrier and plan.
Opt-Out
You may opt out of receiving text messages at any time by replying with “STOP” to any of our messages.
Upon opting out, you will no longer receive text communications from Farmington Valley Plumbing, including appointment reminders and promotions.
Help Message
If you need assistance, you can reply with “HELP” to any of our messages. Our help message will provide you with contact information for further support, including:
- Email: jen@farmingtonvalleyplumbing.com
- Phone: (860) 924-4770
- Website: farmingtonvalleyplumbing.com
Use of Information
We use your information to:
- Schedule and manage appointments and services.
- Communicate with you regarding promotions, services, and updates.
- Provide customer support and respond to your inquiries.
Third-Party Sharing
Farmington Valley Plumbing does not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers solely to facilitate our operations and services.
Your Privacy Choices
You have the right to:
- Opt out of text messages as described above.
- Contact us to request updates or corrections to your personal information.
Security Measures
We take reasonable precautions to protect your information, including encryption and secure data storage.
Policy Updates
Farmington Valley Plumbing may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: jen@farmingtonvalleyplumbing.com
Phone: (860) 924-4770
Website: farmingtonvalleyplumbing.com
By using our services and website, you acknowledge and accept this Privacy Policy.